Some general information and resources to assist with your studies.

This is a preparation for work unit which is based on capability and knowledge. This unit is about client care and communication in beauty-related industries. You will develop your ability to adapt provision of client care and your communication skills, to the needs of different clients, as well as learn how to manage client expectations.

Through this unit you will develop your skills in a supervisory role focusing on health and safety within your salon.

You will recognise salon hazards, carry out risk assessments and then implement the necessary actions. You will monitor and support your colleagues to ensure your salon complies with health and safety requirements. You will implement and supervise salon procedures for all aspects of salon safety and security including the need for insurance.

This unit is about the skills involved in providing Indian head massage treatment. The ability to adapt massage techniques to suit individual client needs and the environment in which the massage takes place is very important. You will also learn how to perform Indian head massage with and without the use of oils. To carry out this unit you will need to maintain effective health, safety and hygiene procedures throughout your work.